Contact information

We’re here to help. Whether you have a question about your order, sizing, or anything else — reach out and we’ll get back to you as soon as possible.

Customer Support

For all queries related to orders, shipping, or exchanges:

📧 Email: norec1pt.plug@gmail.com

Support Hours:
Monday – Saturday | 11:00 AM – 7:00 PM (IST)

Order Support

When contacting us about an order, please include:

Your Order ID
Name used while placing the order
Issue (with images/video if required)

This helps us resolve your query faster.

Important Notes

Please allow 24–48 hours for a response.
For damage or defect claims, a proper unboxing video is mandatory.
Messages sent outside working hours will be addressed on the next business day.

Business & Collaborations

For partnerships, custom orders, or other inquiries:

📧: norec1pt.plug@gmail.com